Frequently Asked Questions
Everything you need to know about shopping with IFB
What is the estimated delivery time for my order?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Items must be unworn, with original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
How can I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your own to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's journey.
Are your clothing materials sustainably sourced?
At IFB, we are committed to ethical fashion. Over 60% of our current collection is made from organic or recycled materials, and we work exclusively with certified fair-trade factories.